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privacy policy & terms of use

York Region Rapid Transit Corporation ["YRRTC"] is committed to protecting the privacy of all visitors to our Web site and to ensuring the privacy, accuracy and reliability of any personal information maintained by YRRTC. This Privacy Policy describes YRRTC’s personal information privacy practices.

collection and Use of Personal Information
In this policy, “Personal Information” means information about an identifiable individual.

The information posted on our Web site is available without our collecting any personal information from you. The YRRTC site collects only personally identifiable information that you specifically and voluntarily provide to us at events or through our online Web site forms.

The types of personal information collected include your name, e-mail address, areas of interest with respect to YRRTC’s transit projects, and other data provided by you voluntarily on our opt-in forms. We may use your personal information to: [a] provide you with information you requested; [b] send you information related to the development of rapid transit in York Region and related matters that may be of interest to you [e-mail communications will always provide you with an "unsubscribe" option]; and [iii] generate statistics and aggregate reports for our internal use.

protection of Personal Information
YRRTC has implemented generally accepted standards of technology and operation security in order to protect your personal information from loss, misuse, alteration or destruction. Only authorized YRRTC employees and third-party technology contractors are provided access to an individual’s personal information, and such employees are required to treat this information as confidential and to comply with the principles set forth in this Privacy Policy. Notwithstanding these precautions, we cannot guarantee that unauthorized persons will not obtain access to your personal information. Although YRRTC strives to protect your personal information, we cannot guarantee the security of any information you disclose online and you do so at your own risk.

disclosure of Personal Information 
YRRTC shall not intentionally disclose to third parties without your permission any personal information you may provide while visiting this Web site, subject to the following exceptions: [a] we may disclose your personal information to third parties as required or permitted by applicable laws, rules or regulations or legal process; and [b] we may hire third-party technology partners who will be bound by the terms of this Privacy Policy. Under no circumstances shall YRRTC sell or give your personal information to others, except as provided in this Privacy Policy.

control and accuracy of your Personal Information
We are committed to maintaining the accuracy of your personal information and to providing you with access to your personal information. If you choose to provide us with personal information and later decide that you do not want it used for these purposes, you may opt out at any time by contacting YRRTC. If you would like to determine whether we have a record containing your personal information, or you would like to update, correct or delete any or all of your personal information, please contact our privacy officer through the address listed below, or send an email to indicating your name and the contact information you have given us, and we will respond as soon as possible.

collection and use of Non-Personal Information
In this policy, “Non-Personal Information” means information that is not related to an identifiable individual. As is common on most Web sites, our server may collect non-personal information to help us analyze our web traffic and better serve our website visitors’ needs.

Examples of non-personal information collected by this Web site may include the type and version of web browser and operating system you are using, the number, duration and frequency of visits, the name, address, the IP address and domain you used to access our Web site, and the Web site you came from and visit next. This anonymous information cannot be traced to any specific individual, and is used by YRRTC and our technology providers to determine the most popular pages, the number of visits, average time spent, page views, and other statistics about this Web site’s overall traffic. We use this data to make the YRRTC website easier and more convenient to use, and to improve our services.

This website may contain links to other sites. The provision of these links is for your convenience only, and does not constitute an endorsement, recommendation or approval of such other sites.

By accessing this Web site you agree to be bound by the terms and conditions of this policy and consent to the use of your personal information in accordance with the policy. If you do not agree with these terms and conditions, please do not disclose any personal information through this Web site or otherwise. YRRTC regularly reviews its Web site Privacy Policy, and reserves the right to make changes to this policy from time to time without prior notice. You should therefore check this Privacy Policy periodically for changes and updates. These terms and conditions were last updated on July 6, 2009.

If you have any questions about your personal information, the YRRTC Privacy Policy or this Web site, you may contact us online using our e-mail address,, or at the following address:

Chief Communications Officer
York Region Rapid Transit Corporation
3601 Highway 7, Twelfth Floor
Markham, Ontario
Canada L3R 0M3
Tel: [905] 886-6767
Fax: [905] 886-6969