Posts Tagged ‘everyone is welcome’

accessible stations >> everyone is welcome

Thursday, November 19th, 2015

accessible stations >> everyone is welcome

With the Davis Drive rapidway opening for service soon, we want everyone to feel welcome, and to find it an easy, convenient experience. Whether they have mobility issues or other physical limitations, are pushing a baby stroller, bringing their bike, or pulling a shopping buggy, we want everyone to feel that this transit service is for them.

We consulted with the CNIB and York Region’s Accessibility Committee during the design process, so our vivastations meet local and Provincial accessibility requirements. We also took into consideration our aging population, who appreciate being able to get around easily without a car. So we designed stations for everyone to use, and included these features:

  • Heated, enclosed areas in the centre of the vivastation with doors on each end and a wheelchair-turning radius inside. Radiant heaters are temperature and motion-activated.
  • Benches in the heated enclosure and outside under the glass canopy. Benches are wood, which doesn’t get as cold as metal in the winter, and they have grab bars for those who would like a little support getting up and down.
  • Fare payment machines that are easy to use, with screens that are angled for people of different heights, and have clear, bright graphics and large buttons.
  • Informative digital screens [Variable Message Sign or VMS] installed overhead in the centre of each canopy showing when the next bus will arrive, and arrival times are ‘real-time’ which means they’re updated constantly, based on the location of each bus.
  • Even platforms without trip hazards or changes to grade, and handrails and shallow inclines on the pedestrian ramps approaching platforms.
  • Tactile surfaces on station platforms, including textured tiles in a contrasting colour at the platform edge and directional tiles where the bus stops – helpful for those with impaired vision.
  • Public Address system that can be heard clearly from one end of the station to the other.
  • Illuminated map boards to make it easy for everyone to plan their route.

Vivastations are designed for all transit riders – including those who just haven’t used Viva before. Since this is the first east-west Viva route in Newmarket, it might be unfamiliar to some, but rest assured that it will be easy and comfortable to get onboard Viva on Davis Drive. In the first few weeks, Viva staff will be there in person to answer questions, and after that the YRT.ca website and their call centre [toll free: 1-866-668-3978] will help everyone make their connections. From one end of Newmarket to the other, and to other transit like Viva, YRT and GO Transit – it’s about connections, made with comfort and convenience.